Get in touch
We answer most messages within one business day. If you're already a customer, the in-app feedback composer at /app/feedback is the fastest path.
Support
Account, billing or platform questions. Include your account email if writing about a paid plan.
info@talyasmart.comSales & Enterprise
Volume entry programmes, custom integrations, or filing above the Ultra tier.
info@talyasmart.comCustoms brokers
Want to be listed? We verify your broker licence and power of attorney process before you appear in /brokers. Send your licence number and the countries and entry types you cover.
info@talyasmart.comClassification questions
We can point you at the tariff text, the relevant chapter notes and any binding rulings we hold — but we cannot give a classification opinion or legal advice. For a binding answer, ask a licensed broker or your customs authority directly.
Operator
CustomsScanner is operated by Talya Global Lojistik Hizmetleri. For legal correspondence or KVKK / GDPR requests, please use the email above and we will route your message to the appropriate team.